Find out how to change or withdraw your child's enrolment.
Once enrolments close, we schedule lessons for enrolled students. We email you the enrolment notification with the location and lesson times about 2 weeks before the program starts. Print or save a copy of this notification for identification purposes on the first day of lessons.
Make a change after enrolments close
Stage changes
Once enrolments close, you need to request a stage change in person. Either attend:
- your scheduled lesson on day one
- the venue on the advertised late enrolment day (where available).
Find out more about our stages and awards.
Transfer to another location
You may be able to transfer your child to another venue for the same program, where vacancies exist. Attend your preferred venue on the advertised late enrolment day (where available).
We cannot:
- guarantee places will be available
- organise transfers for your child.
Request a refund
After enrolments close, we only consider refund requests for medical reasons when your child doesn’t attend any lessons.
We must receive your request for a refund no later than 2 weeks after the conclusion of your child's enrolled program. We will not consider any requests after this date.
To request a refund, email your receipt number and a medical certificate to vacswim@education.wa.edu.au.
Contact us
For any questions about the online portal or enrolment, call us on 9402 6412 or email vacswim@education.wa.edu.au.
