Connecting through technology

Students at Safety Bay Senior High School are helping local seniors navigate through their technology needs through a pilot program called Generation Connect.

Run by the school in conjunction with Switched on Seniors, the program provides students with unique opportunities that go towards earning their Certificate II in Community Services. 

Industry Links program teacher Jayde Kazimierczak said she was looking for new opportunities for the students and reached out to Sheena Edwards, founder of Switched on Seniors. Switched on Seniors has been operating in Rockingham for almost 14 years, with volunteers helping seniors improve their confidence in technology. 

Ms Edwards came up with the idea of Generation Connect, where the students are trained to deliver the program in the community to families and neighbours. 

The program pairs students with local seniors and military veterans to help them build confidence and capability in using digital technology. 

“Students learn that many seniors are affected by the digital divide and may lack the confidence, knowledge, or skills to use technology effectively and safely,” Ms Kazimierczak said. 

“Through this workplace experience, students gain an understanding of the challenges older people face in an increasingly digital world, including navigating online services, keeping up with rapid technological changes, and protecting themselves from online scams and security risks.” 

The students assisted seniors with skills such as sending messages, adding contacts, adjusting settings, using apps, learning the difference between scam messages and paying using accounts on their phones. 

Year 11 student Bella Vassallo worked with her ‘pop’ and said she wanted to get involved with Generation Connect because she enjoys helping others and wanted to make a positive difference in the community. 

“It was an interesting experience [having to demonstrate technology] because I realised that things I find simple can be quite challenging for someone who didn’t grow up with technology,” Bella said. 

“It taught me to slow down, be patient, and explain things clearly.” 

Year 12 student Grace Ball said that technology is everywhere in this generation, and she wanted to help someone who doesn’t understand technology as she does. She supported her neighbour throughout the program. 

“My neighbour was very interested in learning new stuff like this as she wants to see what social media and technology are all about,” Grace said. 

”While teaching her things, she also taught me the things she did back in her day.

“It was quite difficult for her to understand at first, as she had never been taught it. It did take a couple of weeks for my senior to be confident with the use of technology. 

“My favourite part of the program was honestly learning new things myself and teaching my neighbour what a lot of people do daily.” 

Ms Kazimierczak said the program allows students to develop empathy, communication, problem-solving and teaching skills.  

“It is important for students to have the opportunity to interact with and support older generations with technology because it helps seniors maintain social and family connections, access essential services, and participate more fully in everyday life,” she said. 

“In addition, students noted that it was a fun and engaging experience, [it provided a] good perceptive on life and gave them confidence in knowing that they could make a difference. 

“Students realise that they can make a meaningful difference in the lives of others while developing valuable skills and confidence that will benefit them in their future studies, careers, and personal lives.” 

Bella said her favourite part was seeing her pop become more confident and independent with his devices.  

“Providing support like this helps older people stay connected with family, friends, and important services,” she said.  

“Technology can sometimes feel overwhelming, so having someone there to guide them can make a big difference.  

“It also helps reduce feelings of isolation and encourages lifelong learning.” 

Find out more about Switched on Seniors on their website.