Freedom of information
Freedom of Information gives the public a right to access government records. This includes records held by the Department or records that we have control of.
We gather and retain a variety of information. Our general approach is to provide access to information and documents as much as possible, however there are limitations to access and these are outlined in the Freedom of Information Act 1992.
Find more information about the Freedom of Information Act on the Office of the Information Commissioner website.
You can request information outside of the formal Freedom of Information process. We call this direct release.
There are some categories of records that may not be appropriate to release for example:
- private or personal information of third parties
- legal professional privilege documents
- matters of Cabinet.
Personal information access for parents and students
Parents and students may access their own personal information:
- once the school principal has confirmed their identity
- there is no reason to withhold the records, such as court orders.
Information about third parties is removed before release.
Before you apply
You might not need to make a Freedom of Information request to get the information you need. We might be able to give you information straight away, including over the phone. We prefer direct release (where information is given freely). The Freedom of Information process is the last resort.
If you decide to apply for Freedom of Information contact information release support. We will guide you through the process. If you wish to lodge a Freedom of Information application it must be in writing. Use the Application for Access to Documents to lodge your request.
You can also apply under Freedom of Information to have your personal information amended if it is:
- out of date
Email firstname.lastname@example.org for assistance.