Multi-factor authentication support

The Department of Education has implemented multi-factor authentication (MFA).

MFA is required for all online services that process, store or communicate the Department’s or user’s sensitive data.

If you are having trouble with MFA for one of the following platforms, contact the relevant team for support.

Online student information

For Online student information support, contact System and School Performance on:

• Email: SchoolPerformance.Requests@education.wa.edu.au

 

WA In term Vacation Swimming

For WA In term Vacation Swimming (WAIVS) support, contact Swimming and Water Safety on:

• Email: Interm-country@education.wa.edu.au 
• Telephone: 9402 6195

 

On-entry Assessment Private Schools

For On-entry Assessment Private Schools (OEAPS) support, contact Student Assessment and Reporting on:

• Email: Onentry@education.wa.edu.au
• Telephone: 9264 5509

 

MFA is used in line with the Australian Government's Essential Eight mandate. For more information about Essential Eight, refer to the Australian Government’s website.