The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

Provides information about the functions and operation of public school Councils and Boards, along with advice that may assist Council and Board members to fulfil their consultative and decision-making roles.

The Department is one of the few government agencies providing secure parking for staff and visitors. Parking facilities provided to Department staff are considered to be a privilege and not an entitlement.

The principal or college manager is responsible for the day-to-day management of a public school or residential facility, including providing for the safety and welfare of students, staff and visitors on the site.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.