The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

These procedures aim to maximise the flexibility available to school communities in the configuration of the school day within the constraints of legislation and industrial agreements. The Director General determines the days in each year on which government schools are to be open for educational instruction of students.

This policy provides rules and guidance for all staff on the acceptance, provision and declaration of gifts, benefits, and hospitality. Staff need to act with integrity when receiving or offering, gifts, benefits and hospitality in the course of their work.

Animals can enrich students’ learning experiences, however schools must adhere to consistent and high quality practices for the care and use of animals. Staff are to adhere to the processes of the Schools Animal Ethics Committee for the use of animals for any scientific teaching activity and/or adhere to the processes of Agricultural Education for the use of animals on school farms.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.