The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Department registers home educators and evaluates their educational programs and children’s progress.

Some secondary students in agricultural education programs drive vehicles and machinery on school property. These procedures are used for the management and supervision of student drivers.

Information and communication technologies are provided by the Department to enable employees and authorised third parties to satisfactorily perform their duties. It is recognised that the associated information, physical equipment, infrastructure and software is at risk of accidental or intentional loss, unauthorised manipulation or unauthorised disclosure. This policy authorises security controls to address those risks.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

This policy ensures that employees are aware of their obligations under the Working With Children Check (Criminal Record Checking) Act 2004 (the Act) and ensures that the Department maintains compliance with the Act.