These procedures aim to maximise the flexibility available to school communities in the configuration of the school day within the constraints of legislation and industrial agreements. The Director General determines the days in each year on which government schools are to be open for educational instruction of students.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

The Workplace Bullying policy affirms the Department’s commitment to safe, equitable and non-discriminatory workplaces, and guides employees and line managers in the prevention and effective management of bullying in the workplace.

The Department registers home educators and evaluates their educational programs and children’s progress.