The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

These procedures apply to all principals and college managers. They support the Visitors and Dignitaries at Public Schools and Residential Facilities policy.

These procedures aim to maximise the flexibility available to school communities in the configuration of the school day within the constraints of legislation and industrial agreements. The Director General determines the days in each year on which government schools are to be open for educational instruction of students.