The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy assists staff to respond appropriately where there is a concern for a child’s wellbeing or a disclosure of abuse.

Information and communication technologies are provided by the Department to enable employees and authorised third parties to satisfactorily perform their duties. It is recognised that the associated information, physical equipment, infrastructure and software is at risk of accidental or intentional loss, unauthorised manipulation or unauthorised disclosure. This policy authorises security controls to address those risks.

This framework supports the Department’s Managing a Breach of the Public Sector Standard Claims policy.

The Department registers home educators and evaluates their educational programs and children’s progress.

This policy outlines the rights and responsibilities of staff regarding work related injuries and injury management, including details about how to lodge a Workers’ Compensation Claim and support an Injured Employee with a return to work.

Teachers and school psychologists have requirements and responsibilities in relation to maintaining professional registration with the respective regulatory bodies (Teacher Registration Board of Western Australia, Psychology Board of Australia) as a condition of their contract of employment.

The Vehicle Management Policy provides a framework for the improved management of all Department and school passenger and light commercial vehicles ensuring the most efficient, effective and economical way to deliver operational services.