The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

Details the approval process for external parties wanting to conduct research on Department sites and information requirements for research projects regarding consent, participation, withdrawal, required checks and confidentiality.

This policy assists staff to respond appropriately where there is a concern for a child’s wellbeing or a disclosure of abuse.

The Vehicle Management Policy provides a framework for the improved management of all Department and school passenger and light commercial vehicles ensuring the most efficient, effective and economical way to deliver operational services.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

School facilities can be made available for community use. Applications must be approved by the principal and formalised by an agreement signed by the principal and a representative of the user group.

This policy provides rules and guidance for all staff on the acceptance, provision and declaration of gifts, benefits, and hospitality. Staff need to act with integrity when receiving or offering, gifts, benefits and hospitality in the course of their work.