The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Department registers home educators and evaluates their educational programs and children’s progress.

This policy outlines the rights and responsibilities of staff regarding work related injuries and injury management, including details about how to lodge a Workers’ Compensation Claim and support an Injured Employee with a return to work.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

This policy details the procedures to be undertaken by a school in order to address the management of health care or medical matters during school hours.

The policy outlines the responsibilities of all employees relating to alcohol and other drugs in Department schools and workplaces and is underpinned by the Occupational Safety and Health Act 1984 and related staff and student duty of care obligations.

The Vehicle Management Policy provides a framework for the improved management of all Department and school passenger and light commercial vehicles ensuring the most efficient, effective and economical way to deliver operational services.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.