The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

The Department of Education provides inclusive and equitable work and learning environments, services and management practices free of unlawful discrimination and harassment. This includes the prevention and effective management of discrimination and harassment.

The Department of Education recognises and supports the diverse needs of all students. This policy is to establish school processes to identify, provide for, monitor and report on students who may be at educational risk.

The principal or college manager is responsible for the day-to-day management of a public school or residential facility, including providing for the safety and welfare of students, staff and visitors on the site.

This policy requires principals and school staff, to undertake self assessment, planning and reporting processes. It incorporates school compliance reporting and requirements related to the Standards Review and the Expert Review Group.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.