These procedures provide advice to assist school staff understand their responsibilities and supports informed decision-making in family disputes.

These procedures apply to all Department site managers and to Department employees in public schools who have been nominated to take charge of a recreation and/or outdoor education activity.

Public School excursions are undertaken to further students’ learning and social skills development outside their normal school environment. Activities conducted outside the relatively protective environment of the school site involve greater risk. Therefore particular attention must be given to the safety and welfare of all excursion participants.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.