The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This framework provides information for employees in relation to their obligations and responsibilities with respect to procurement and contract management.

Teachers and school psychologists have requirements and responsibilities in relation to maintaining professional registration with the respective regulatory bodies (Teacher Registration Board of Western Australia, Psychology Board of Australia) as a condition of their contract of employment.

This policy assists staff to respond appropriately where there is a concern for a child’s wellbeing or a disclosure of abuse.

These procedures ensures that employees are aware of their obligations under the Working With Children Check (Criminal Record Checking) Act 2004 (the Act) and ensures that the Department maintains compliance with the Act.