The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

This policy provides the mandatory framework for school decision making about promoting and maintaining positive student behaviour, as well as responding to student misconduct.

The Department of Education undertakes advertising in schools in accordance with the mandatory requirements for Western Australian Government agencies.

The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into everyday operations.