The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

These procedures aim to maximise the flexibility available to school communities in the configuration of the school day within the constraints of legislation and industrial agreements. The Director General determines the days in each year on which government schools are to be open for educational instruction of students.

This policy provides information for employees in relation to their obligations and responsibilities with respect to privacy and responsible information sharing.

Information and communication technologies are provided by the Department to enable employees and authorised third parties to satisfactorily perform their duties. It is recognised that the associated information, physical equipment, infrastructure and software is at risk of accidental or intentional loss, unauthorised manipulation or unauthorised disclosure. This policy authorises security controls to address those risks.