The Grievance Framework provides resolution options, processes and resources to address employee grievances.

Access to Department online services and Department owned devices is provided to assist the Department in achieving its goals. The Department expects employees to use these resources in an ethical, legal, appropriate and acceptable manner.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

The Department is a signatory to a number of statutory and voluntary licences, which aim to ensure fair returns to owners of copyright, and set out guidelines for the use of ‘works’ and ‘subject matter other than works’ in schools.