These procedures aim to maximise the flexibility available to school communities in the configuration of the school day within the constraints of legislation and industrial agreements. The Director General determines the days in each year on which government schools are to be open for educational instruction of students.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.