These procedures aim to maximise the flexibility available to school communities in the configuration of the school day within the constraints of legislation and industrial agreements. The Director General determines the days in each year on which government schools are to be open for educational instruction of students.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

The Department of Education manages a breach of Standards claims in accordance with the Public Sector Management (Breaches of Public Sector Standards) Regulations 2005 and in compliance with the requirements of the Commissioner's Instructions: Employment Standard and Filling a Public Sector Vacancy.