The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

Criminal history screening is the process of gathering relevant information to assist in making an informed decision about a person’s suitability for employment or continued employment with the Department.

This policy provides rules and guidance for all staff on the acceptance, provision and declaration of gifts, benefits, and hospitality. Staff need to act with integrity when receiving or offering, gifts, benefits and hospitality in the course of their work.