The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for...

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures...