The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy ensures that employees are aware of their obligations under the Working With Children Check (Criminal Record Checking) Act 2004 (the Act) and ensures that the Department maintains compliance with the Act.

This policy provides rules and guidance for all staff on the acceptance, provision and declaration of gifts, benefits, and hospitality. Staff need to act with integrity when receiving or offering, gifts, benefits and hospitality in the course of their work.

The policy provides an operational framework to raise employees’ and line managers’ knowledge and understanding of entitlements and responsibilities related to leave eligibility, application and approval processes. It ensures that employees and line managers are informed about, leave procedures and leave management strategies under relevant Awards and Agreements.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

Teachers and school psychologists have requirements and responsibilities in relation to maintaining professional registration with the respective regulatory bodies (Teacher Registration Board of Western Australia, Psychology Board of Australia) as a condition of their contract of employment.

The principal or college manager is responsible for the day-to-day management of a public school or residential facility, including providing for the safety and welfare of students, staff and visitors on the site.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.