The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.

Animals can enrich students’ learning experiences, however schools must adhere to consistent and high quality practices for the care and use of animals. Staff are to adhere to the processes of the Schools Animal Ethics Committee for the use of animals for any scientific teaching activity and/or adhere to the processes of Agricultural Education for the use of animals on school farms.

The Department of Education manages a breach of Standards claims in accordance with the Public Sector Management (Breaches of Public Sector Standards) Regulations 2005 and in compliance with the requirements of the Commissioner's Instructions: Employment Standard and Filling a Public Sector Vacancy.

This policy assists staff to respond appropriately where there is a concern for a child’s wellbeing or a disclosure of abuse.

Information and communication technologies are provided by the Department to enable employees and authorised third parties to satisfactorily perform their duties. It is recognised that the associated information, physical equipment, infrastructure and software is at risk of accidental or intentional loss, unauthorised manipulation or unauthorised disclosure. This policy authorises security controls to address those risks.

The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into everyday operations.

These procedures provide information for employees in relation to their obligations and responsibilities with respect to managing information breaches.