The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This framework provides information for employees in relation to their obligations and responsibilities with respect to privacy and responsible information sharing.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

These procedures provide information for employees in relation to their obligations and responsibilities with respect to managing information breaches.

The Staff Conduct and Discipline policy applies to all employees of the Department of Education and describes the expectations the Department has of its employees and outlines the processes that will be implemented should an allegation of a breach be made.

The policy provides an operational framework to raise employees’ and line managers’ knowledge and understanding of entitlements and responsibilities related to leave eligibility, application and approval processes. It ensures that employees and line managers are informed about, leave procedures and leave management strategies under relevant Awards and Agreements.