The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

This policy assists staff to respond appropriately where there is a concern for a child’s wellbeing or a disclosure of abuse.

The procedures outline the requirements for staff in residential facilities to ensure the safety and well-being of students during leisure activities.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into everyday operations.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.