The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

This policy and procedures outlines for all employees of the Department of Education to follow when travelling on a trip authorised by the Department.

Information and communication technologies are provided by the Department to enable employees and authorised third parties to satisfactorily perform their duties. It is recognised that the associated information, physical equipment, infrastructure and software is at risk of accidental or intentional loss, unauthorised manipulation or unauthorised disclosure. This policy authorises security controls to address those risks.

This policy provides information for employees in relation to their obligations and responsibilities with respect to procurement and contract management.