The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

The Department of Education provides inclusive and equitable work and learning environments, services and management practices free of unlawful discrimination and harassment. This includes the prevention and effective management of discrimination and harassment.

The Vehicle Management Policy provides a framework for the improved management of all Department and school passenger and light commercial vehicles ensuring the most efficient, effective and economical way to deliver operational services.