The Department of Education recognises and supports the diverse needs of all students. This policy is to establish school processes to identify, provide for, monitor and report on students who may be at educational risk.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

This policy requires principals and school staff, to undertake self assessment, planning and reporting processes. It incorporates school compliance reporting and requirements related to the Standards Review and the Expert Review Group.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.