This policy assists staff to respond appropriately where there is a concern for a child’s wellbeing or a disclosure of abuse.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

These procedures ensures that employees are aware of their obligations under the Working With Children Check (Criminal Record Checking) Act 2004 (the Act) and ensures that the Department maintains compliance with the Act.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

Details the approval process for external parties wanting to conduct research on Department sites and information requirements for research projects regarding consent, participation, withdrawal, required checks and confidentiality.