The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

These procedures ensures that employees are aware of their obligations under the Working With Children Check (Criminal Record Checking) Act 2004 (the Act) and ensures that the Department maintains compliance with the Act.

These procedures apply to all Department site managers and to Department employees in public schools who have been nominated to take charge of a recreation and/or outdoor education activity.

The Department of Education recognises and supports the diverse needs of all students. This policy is to establish school processes to identify, provide for, monitor and report on students who may be at educational risk.