The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

Details the approval process for external parties wanting to conduct research on Department sites and information requirements for research projects regarding consent, participation, withdrawal, required checks and confidentiality.

These procedures apply to all Department site managers and to Department employees in public schools who have been nominated to take charge of a recreation and/or outdoor education activity.

The Department of Education (the Department) supports high quality, ethical research where the findings have the potential to inform decision making and contribute to improvements in school education policy, staff competency, operational practices, student and staff wellbeing or student achievement and progress.