The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy details the procedures to be undertaken by a school in order to address the management of health care or medical matters during school hours.

These procedures apply to all principals and college managers. They support the Visitors and Dignitaries at Public Schools and Residential Facilities policy.

The Department is one of the few government agencies providing secure parking for staff and visitors. Parking facilities provided to Department staff are considered to be a privilege and not an entitlement.