The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into everyday operations.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.