The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

Details the approval process for external parties wanting to conduct research on Department sites and information requirements for research projects regarding consent, participation, withdrawal, required checks and confidentiality.