The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into everyday operations.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.