The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Department of Education (the Department) supports high quality, ethical research where the findings have the potential to inform decision making and contribute to improvements in school education policy, staff competency, operational practices, student and staff wellbeing or student achievement and progress.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into everyday operations.