The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This policy instructs principals and teachers to perform the duties necessary for the administration and implementation of the National Assessment Program in public schools.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

The School Education Act 1999 requires all enrolled student to attend school or participate in an educational program of the school. Principals are required to record and monitor student attendance and develop appropriate strategies to restore attendance for students with persistent absence.