The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This policy provides information for employees in relation to their obligations and responsibilities with respect to intellectual property.

The Department registers home educators and evaluates their educational programs and children’s progress.

These procedures ensures that employees are aware of their obligations under the Working With Children Check (Criminal Record Checking) Act 2004 (the Act) and ensures that the Department maintains compliance with the Act.