The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This procedure explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

This policy assists staff to respond appropriately where there is a concern for a child’s wellbeing or a disclosure of abuse.

This policy and procedures outlines for all employees of the Department of Education to follow when travelling on a trip authorised by the Department.