The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This policy and supporting procedures clarify the requirements for the naming of public schools and other facilities.

The Department of Education manages a breach of Standards claims in accordance with the Public Sector Management (Breaches of Public Sector Standards) Regulations 2005 and in compliance with the requirements of the Commissioner's Instructions: Employment Standard and Filling a Public Sector Vacancy.