The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.

These procedures ensures that employees are aware of their obligations under the Working With Children Check (Criminal Record Checking) Act 2004 (the Act) and ensures that the Department maintains compliance with the Act.