The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Employee Performance policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

The Workplace Bullying policy affirms the Department’s commitment to safe, equitable and non-discriminatory workplaces, and guides employees and line managers in the prevention and effective management of bullying in the workplace.