The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This CEO Instruction imposes an interim ban on the outdoor use of inflatable amusement structures, including bouncy castles and zorb balls, in public schools. This also applies to situations where school facilities are hired out or otherwise made available to the community or other third parties.

School facilities can be made available for community use. Applications must be approved by the principal and formalised by an agreement signed by the principal and a representative of the user group.