The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

The Department of Education (the Department) supports high quality, ethical research where the findings have the potential to inform decision making and contribute to improvements in school education policy, staff competency, operational practices, student and staff wellbeing or student achievement and progress.