The Grievance Framework provides resolution options, processes and resources to address employee grievances.

The School Education Act 1999 requires all enrolled student to attend school or participate in an educational program of the school. Principals are required to record and monitor student attendance and develop appropriate strategies to restore attendance for students with persistent absence.

The Department of Education manages a breach of Standards claims in accordance with the Public Sector Management (Breaches of Public Sector Standards) Regulations 2005 and in compliance with the requirements of the Commissioner's Instructions: Employment Standard and Filling a Public Sector Vacancy.