The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Department of Education recognises and supports the diverse needs of all students. This policy is to establish school processes to identify, provide for, monitor and report on students who may be at educational risk.

The policy provides an operational framework to raise employees’ and line managers’ knowledge and understanding of entitlements and responsibilities related to leave eligibility, application and approval processes. It ensures that employees and line managers are informed about, leave procedures and leave management strategies under relevant Awards and Agreements.

Animals can enrich students’ learning experiences, however schools must adhere to consistent and high quality practices for the care and use of animals. Staff are to adhere to the processes of the Schools Animal Ethics Committee for the use of animals for any scientific teaching activity and/or adhere to the processes of Agricultural Education for the use of animals on school farms.

The Staff Conduct and Discipline policy applies to all employees of the Department of Education and describes the expectations the Department has of its employees and outlines the processes that will be implemented should an allegation of a breach be made.

The procedures outline the requirements for staff in residential facilities to ensure the safety and well-being of students during leisure activities.

This procedure explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

This policy outlines the rights and responsibilities of staff regarding work related injuries and injury management, including details about how to lodge a Workers’ Compensation Claim and support an Injured Employee with a return to work.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

The Workplace Bullying policy affirms the Department’s commitment to safe, equitable and non-discriminatory workplaces, and guides employees and line managers in the prevention and effective management of bullying in the workplace.