The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This procedure explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

This framework provides information for employees in relation to their obligations and responsibilities with respect to procurement and contract management.

This policy provides procedures and advice for the enrolment of students in public schools.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

The Department registers home educators and evaluates their educational programs and children’s progress.

School facilities can be made available for community use. Applications must be approved by the principal and formalised by an agreement signed by the principal and a representative of the user group.

This policy details the procedures to be undertaken by a school in order to address the management of health care or medical matters during school hours.

The Vehicle Management Policy provides a framework for the improved management of all Department and school passenger and light commercial vehicles ensuring the most efficient, effective and economical way to deliver operational services.