The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

The Vehicle Management Policy provides a framework for the improved management of all Department and school passenger and light commercial vehicles ensuring the most efficient, effective and economical way to deliver operational services.

The Grievance Framework provides resolution options, processes and resources to address employee grievances.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.

This policy details the procedures to be undertaken by a school in order to address the management of health care or medical matters during school hours.

This policy provides procedures and advice for the enrolment of students in public schools.

These procedures apply to all Department site managers and to Department employees in public schools who have been nominated to take charge of a recreation and/or outdoor education activity.

This policy provides information for employees in relation to their obligations and responsibilities with respect to procurement and contract management.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.