The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may...

The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into...

This framework provides information for employees in relation to their obligations and responsibilities with respect to procurement and contract management.